Reliant Octel 300 Specifications download pdf (Page 218)

IP Office Product Description

IP Office 4.2

Page 218

Issue 18.b.- (08 July 2008)

IP Office ContactStore allows replay of recordings by means of a browser-based application that is accessible

with Internet Explorer (IE) V5.0 and higher. The Search and Replay facilities include the following features:

· Personal security restrictions. The restrictions are applied as you log into the web server.

· Criteria-based search filter fields to perform specific searches.

· Replay controls. Use the replay controls to start, stop, pause, skip forward, skip backward, or to export

the recording to a readily playable .wav file.

· Audio waveform display. The waveform presents a graphic representation of the audio content of the

call. Use the waveform to avoid replaying static or silences, and to move easily to specific portions of a

call.

The Search and Replay screen, shown below, provides filter fields that you can use to search for calls:

Centralized Messaging with Avaya Communication Manager

Where IP Office is deployed in an Avaya Communication Manager (ACM) Environment, it may be desirable to

use one centrally managed voicemail system (INTUITY or Modular Messaging) to provide voicemail services to

IP Office users. IP Office can be configured to use an INTUITY or Modular Messaging system over a remote

connection such that all messaging calls divert to this location and message waiting indications are provided

from the remote location and are displayed correctly on IP Office extensions. Connectivity must be either an

E1 or T1 circuit or an IP trunk running QSIG services. In addition to the IP Office license Key (Centralized VM

with ACM RFA) that enables this service, further license keys may be required on the ACM system.

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Reliant Octel 300 Specifications Page 218