Reliant Octel 300 Specifications download pdf (Page 186)

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IP Office Product Description

IP Office 4.2

Page 186

Issue 18.b.- (08 July 2008)

· Directory Panel

The directory panel on the right shows information on following:

· Directory entries

Including IP Office users, hunt groups and external directory user (non IP Office extensions)

· Single directory entry details

Including IP Office users, Hunt Groups and external directory user (non IP Office user).

· Script

When a script has been configured for either the calling or called number, the script is displayed in this

panel. For example, an operator may be answering calls on behalf of more than one company. To

ensure the call is answered with the correct company name a script file can be created with the

company name details. The script is displayed whenever a call is received for that company.

· Conferencing

Within SoftConsole, calls can be conferenced when held, or a conference can be created through the

two conference rooms:

· Conference Held Calls

An operator can conference calls that are in the Held Panel. All calls in the Held Panel will be

conferenced.

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Reliant Octel 300 Specifications Page 186

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