Reliant Octel 300 Specifications download pdf (Page 107)

IP Office Product Description

IP Office 4.2

Page 107

Issue 18.b.- (08 July 2008)

Inclusion

This feature enables selected users to intrude on calls that are already in progress. The intruding party

intrudes on the existing call and all parties hear a tone. The speech path is enabled between the intruding

party and the called user, the other party is forced onto hold and will not hear the conversation. On completion

of the intrusion the called party speech path is reconnected to the original connected party. The feature is

enabled or disabled on a per user basis through the Manager application.

Private Call

Users can set a status of private call using short codes or a programmed button. Private calls cannot be

recorded, intruded on, bridged into or monitored.

Hot Desking

Hot Desking allows a number of users non-exclusive use the same extension. Each user logs in with their own

identity so they can receive calls and can access their own Voicemail and other facilities. For example, sales

personnel who visit the office infrequently can be provided with telephony and Voicemail services without

being permanently assigned a physical extension. When finished, they simply log off to make the extension

available to others or if users log on at another phone, they are automatically logged off the original extension.

Remote Hot Desking

Feature

· The ability for a user to Hot Desk to other locations within the Small Community Network.

· Available on Digital, Analog and IP phones.

Benefit

· A user can make and receive calls from any office as if using the phone on their own desk.

· Single number, improved mobility and easy access to familiar features.

· Great for consultants, managers, lawyers working on different offices on different days.

Description

IP Office 4.0 supports remote hot desking between IP Office systems within a Small Community Network. The

system on which the user configured is termed their 'home' IP Office, all other systems are 'remote' IP Offices.

To log on at a remote IP Office requires that IP Office to have a Small Community Advanced Networking

license. A license is not necessary on the user's home IP Office.

· User Settings

When a user logs on to a remote IP Office system, all their user settings are transferred to that system.

· The user’s incoming calls are rerouted across the SCN.

· The user’s outgoing calls use the settings of the remote IP Office.

· However some settings may become unusable or may operate differently. For example if the user uses

a time profile for some features, those feature will only work if a time profile of the same name also

exists on the remote IP Office.

· Break Out Dialing

In some scenarios a hot desking user logged on at a remote system will want to dial a number using the

system short codes of another system. This can be done using either short codes with the Break Out

feature or a programmable button set to Break Out. This feature can be used by any user within the

Small Community Advanced Network but is of significant use to remote hot deskers.

Note: Remote Hot Desking is not supported for use with CCC. Features handled by the telephone itself are not

affected by Hot Desking (e.g. call log and phone speed dials).

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Reliant Octel 300 Specifications Page 107

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