Reliant Octel 300 Instruction Manual download pdf (Page 365)

100

101

Issue 5.00

InMail System Guide 2 - 357

2. Assign InMail as the overflow (no answer) destination.

 22-08-01 DIL/IRG No Answer Destination

For each trunk assigned as a DIL above, enter the InMail Department

Group pilot number to make InMail the overflow (no answer) destination.

. By default, the overflow (no answer) destination is Incoming Ring Group 1.

3. Set the interval after which unanswered calls should route to the overflow

destination.

 22-01-04 DIL No Answer Recall Time

Enter the interval after which unanswered calls should overflow to the

programmed overflow (no answer) destination.

. By default, this interval is 0 (no overflow).

Programming Incoming Ring Group Overflow

1. Set up the Incoming Ring Group trunks.

 22-02-01 Incoming Call Trunk Setup

Assign Service Type 0 (Normal) to each Incoming Ring Group trunk. Make

a separate entry for each Night Service mode.

. By default, trunks are Service Type 0 (Normal).

2. Assign InMail as the overflow (no answer) destination.

 22-08-01 DIL/IRG No Answer Destination

For each trunk assigned as an Incoming Ring Group trunk above, enter the

InMail Department Group pilot number to make InMail the overflow (no

answer) destination.

. By default, the overflow (no answer) destination is Incoming Ring Group 1.

3. Set the interval after which unanswered calls should route to the overflow

destination.

 22-01-04 DIL No Answer Recall Time

Enter the interval after which unanswered calls should overflow to the

programmed overflow (no answer) destination.

. By default, this interval is 0 (no overflow).

Programming DID Overflow

1. Set up the Incoming Ring Group trunks.

 22-02-01 Incoming Call Trunk Setup

Assign Service Type 3 (DID) to each Incoming trunk. Make a separate entry

for each Night Service mode.

. By default, trunks are Service Type 0 (Normal).

2. Assign InMail as the overflow (no answer) destination.

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Reliant Octel 300 Instruction Manual Page 365

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