Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual download pdf (Page 103)

100

101

Preparing

the Phone System 3-3

Octel Overture 200/300 Serenade 3.0

PB60014–01

Answering Incoming Calls

The

Octel Overture 200/300 can answer all or a portion of a company’

s incoming calls. Through the PBX

programming, trunks can be directed to the Octel Overture 200/300 hunt group instead of the operator

through a PBX feature. This feature, often called DIL (Direct In Lines), allows trunks to be directed to a

specific extension or hunt group instead of the console.

The PBX may be set up to direct all or only some incoming trunks to the Octel Overture 200/300. For

example, the main company number may be answered by the attendant, while a second trunk group, with

a dif

ferent listed directory number

, can be directed to the Octel Overture 200/300. Ports answering

incoming calls are configured in AX mode.

Figure 3-2 is a block diagram of the Octel Overture 200/300 connected to the phone system where all

incoming lines are directed to it. Arrows denote hunting.

Figure 3-2

All Incoming Lines Directed to the Octel Overture 200/300

PBX

Octel

Overture

200/300

Figure 3-3

is a block diagram of the Octel Overture 200/300 connected to a phone system that has

incoming lines split between the console and the Octel Overture 200/300. Arrows denote hunting.

Figure 3-3 Incoming Calls Split Between Console and the

Octel Overture 200/300

PBX

Octel

Overture

200/300

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Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual Page 103

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