15-601011 Issue 18.b.- (08 July 2008)IP Office Product DescriptionIP Office 4.2
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 10Issue 18.b.- (08 July 2008)What's New in IP Office 4.2For those
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 100Issue 18.b.- (08 July 2008)Basic Call HandlingTonesIP Office genera
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 101Issue 18.b.- (08 July 2008)Hold Call WaitingHold Call Waiting is a
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 102Issue 18.b.- (08 July 2008)Direct Inward Dialing (DID/DDI)This reli
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 103Issue 18.b.- (08 July 2008)Visual VoiceFeature· Provides interface
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 104Issue 18.b.- (08 July 2008)Advanced Call HandlingDescriptionIn larg
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 105Issue 18.b.- (08 July 2008)Call TaggingFeature· Display a text mess
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 106Issue 18.b.- (08 July 2008)Call WaitingA User may not want people c
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 107Issue 18.b.- (08 July 2008)InclusionThis feature enables selected u
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 108Issue 18.b.- (08 July 2008)Relay On/Off/PulseIP Office is fitted wi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 109Issue 18.b.- (08 July 2008)Twinning and MobilityTwinning allows a p
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 11Issue 18.b.- (08 July 2008)User and Extension Auto Creation Enhancem
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 110Issue 18.b.- (08 July 2008)The following types of calls are eligibl
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 111Issue 18.b.- (08 July 2008)Key and Lamp OperationIP Office offers a
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 112Issue 18.b.- (08 July 2008)Call Appearance ButtonsFeature· Uses a p
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 113Issue 18.b.- (08 July 2008)Outbound Call Handling FeaturesEvery bus
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 114Issue 18.b.- (08 July 2008)Call BarringFeature· It is possible to p
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 115Issue 18.b.- (08 July 2008)ForwardingThis is the ability to forward
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 116Issue 18.b.- (08 July 2008)Follow MeFollow-Me is similar to Forward
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 117Issue 18.b.- (08 July 2008)Avaya Digital and IP PhonesProgrammable
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 118Issue 18.b.- (08 July 2008)LanguageAvaya digital and IP phone menus
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 119Issue 18.b.- (08 July 2008)Inbound Call HandlingIP Office offers se
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 12Issue 18.b.- (08 July 2008)Management EnhancementsStatic NATThis new
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 120Issue 18.b.- (08 July 2008)Hunt GroupsA Hunt Group is a collection
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 121Issue 18.b.- (08 July 2008)Night ServiceWhen a Hunt Group is in Nig
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 122Issue 18.b.- (08 July 2008)Contact Center FeaturesContact Centers h
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 123Issue 18.b.- (08 July 2008)Queue Threshold AlertWhen the number of
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 124Issue 18.b.- (08 July 2008)Miscellaneous FeaturesConference CallsCa
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 125Issue 18.b.- (08 July 2008)System Short CodesShort Codes are used a
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 126Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 127Issue 18.b.- (08 July 2008)Chapter 5. IP Telephony
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 128Issue 18.b.- (08 July 2008)5. IP TelephonyTechnological innovation
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 129Issue 18.b.- (08 July 2008)IP Office Turns VoIP into IP TelephonyIn
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 13Issue 18.b.- (08 July 2008)Manager EnhancementsAll Multi Line Option
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 130Issue 18.b.- (08 July 2008)Gateways, Gatekeepers and H.323 - Techno
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 131Issue 18.b.- (08 July 2008)IP Telephony Features· GatekeeperThe IP
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 132Issue 18.b.- (08 July 2008)Power Options for IP TelephonesAvaya sup
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 133Issue 18.b.- (08 July 2008)Avaya Individual Power SupplyAvaya provi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 134Issue 18.b.- (08 July 2008)VoIP FAQNetwork RequirementsQuality of S
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 135Issue 18.b.- (08 July 2008)Bandwidth Required For Each Voice Call?T
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 136Issue 18.b.- (08 July 2008)What is the Maximum Number of Simultaneo
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 137Issue 18.b.- (08 July 2008)IP Packet Flow ControlWhile a high-perfo
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 138Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 139Issue 18.b.- (08 July 2008)Chapter 6. Public and Private VoiceNetwo
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 14Issue 18.b.- (08 July 2008)Four Sources of Music on HoldIP Office 4.
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 140Issue 18.b.- (08 July 2008)6. Public and Private Voice NetworksWith
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 141Issue 18.b.- (08 July 2008)Private Circuit Switched Voice Networkin
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 142Issue 18.b.- (08 July 2008)Public Voice NetworkingThe IP Office pla
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 143Issue 18.b.- (08 July 2008)Additional ISDN featuresThe following IS
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 144Issue 18.b.- (08 July 2008)North American T1Provided by the IP400 P
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 145Issue 18.b.- (08 July 2008)Analog Trunks· Loop StartLoop start trun
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 146Issue 18.b.- (08 July 2008)Session Initiation Protocol (SIP)IP Offi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 147Issue 18.b.- (08 July 2008)Option 2: Direct connection from the IP
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 148Issue 18.b.- (08 July 2008)Option 4: Connection to the ITSP through
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 149Issue 18.b.- (08 July 2008)Packet Based Voice NetworkingThis sectio
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 15Issue 18.b.- (08 July 2008)Reversal of Operation 'Outgoing Call
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 150Issue 18.b.- (08 July 2008)VoIP over a Managed Frame Relay NetworkF
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 151Issue 18.b.- (08 July 2008)Supplementary Services within IP Network
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 152Issue 18.b.- (08 July 2008)Small Community NetworkingWhen connectin
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 153Issue 18.b.- (08 July 2008)Small Community Networking - Advanced Ne
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 154Issue 18.b.- (08 July 2008)Internetworking with Other Avaya Product
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 155Issue 18.b.- (08 July 2008)Messaging NetworkingThere are 2 options
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 156Issue 18.b.- (08 July 2008)· Provides 2,000 remote mailboxes per Vo
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 157Issue 18.b.- (08 July 2008)Common Networking FeaturesAlternate Rout
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 158Issue 18.b.- (08 July 2008)Network Numbering SchemesIP Office uses
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 159Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 16Issue 18.b.- (08 July 2008)Operating System SupportThe following Mic
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 160Issue 18.b.- (08 July 2008)Chapter 7. Data Networking Services
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 161Issue 18.b.- (08 July 2008)7. Data Networking ServicesLAN/WAN Servi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 162Issue 18.b.- (08 July 2008)Internet AccessWhile the telephone is st
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 163Issue 18.b.- (08 July 2008)Remote Access FeaturesIP Office's i
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 164Issue 18.b.- (08 July 2008)Data Networking FeaturesIntegral 10/100
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 165Issue 18.b.- (08 July 2008)Point-to-Point Protocol (PPP)PPP is an i
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 166Issue 18.b.- (08 July 2008)Password Authentication Protocol (PAP)PA
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 167Issue 18.b.- (08 July 2008)Network Address Translation (NAT)Network
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 168Issue 18.b.- (08 July 2008)Light-Weight Directory Access Protocol (
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 169Issue 18.b.- (08 July 2008)VPN: IPSec TunnelingIPSec tunnels allow
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 17Issue 18.b.- (08 July 2008)Notice about the support of Integrated Me
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 170Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 171Issue 18.b.- (08 July 2008)Chapter 8. Phone Manager
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 172Issue 18.b.- (08 July 2008)8. Phone ManagerThe IP Office Phone Mana
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 173Issue 18.b.- (08 July 2008)Phone Manager LitePhone Manager Lite is
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 174Issue 18.b.- (08 July 2008)Voicemail AccessPhone Manager Lite provi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 175Issue 18.b.- (08 July 2008)Personal Productivity and CollaborationA
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 176Issue 18.b.- (08 July 2008)Phone Manager ProPhone Manager Pro is li
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 177Issue 18.b.- (08 July 2008)· Integration with Contact Management pa
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 178Issue 18.b.- (08 July 2008)· Door entry controlDoor entry control a
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 179Issue 18.b.- (08 July 2008)Phone Manager PC Softphone (IP Softphone
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 18Issue 18.b.- (08 July 2008)Voice Communication Solution FeaturesIP O
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 180Issue 18.b.- (08 July 2008)Phone Manager Feature SummaryFeaturePhon
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 181Issue 18.b.- (08 July 2008)Phone Manager PC Requirements· Phone sup
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 182Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 183Issue 18.b.- (08 July 2008)Chapter 9. SoftConsole
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 184Issue 18.b.- (08 July 2008)9. SoftConsoleSoftConsole is the PC base
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 185Issue 18.b.- (08 July 2008)The SoftConsole screen is divided into t
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 186Issue 18.b.- (08 July 2008)· Directory PanelThe directory panel on
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 187Issue 18.b.- (08 July 2008)· Conference RoomAn operator can configu
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 188Issue 18.b.- (08 July 2008)· Park Slot PanelThe park slot panel can
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 189Issue 18.b.- (08 July 2008)SoftConsole OptionsSoftConsole has many
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 19Issue 18.b.- (08 July 2008)Data Communication Solution FeaturesFor o
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 190Issue 18.b.- (08 July 2008)SoftConsole AdministrationSoftConsole ha
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 191Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 192Issue 18.b.- (08 July 2008)Chapter 10. Computer TelephonyIntegratio
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 193Issue 18.b.- (08 July 2008)10. Computer Telephony IntegrationComput
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 194Issue 18.b.- (08 July 2008)CTI with IP OfficeIP Office offers a sig
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 195Issue 18.b.- (08 July 2008)TAPILink Lite (1st Party TAPI Support)TA
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 196Issue 18.b.- (08 July 2008)Chapter 11. Voicemail
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 197Issue 18.b.- (08 July 2008)11. VoicemailVoicemail provides a teleph
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 198Issue 18.b.- (08 July 2008)Voicemail LiteVoiceMail Lite is the IP O
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 199Issue 18.b.- (08 July 2008)Embedded Voicemail(IP500, IP406 V2 and I
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 2Issue 18.b.- (08 July 2008)© 2008 AVAYA All Rights Reserved.NoticeWhi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 20Issue 18.b.- (08 July 2008)Applications Platform FeaturesIP Office p
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 200Issue 18.b.- (08 July 2008)Voicemail ProIP Office VoiceMail Pro off
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 201Issue 18.b.- (08 July 2008)Key features of VoiceMail Pro include:·
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 202Issue 18.b.- (08 July 2008)Interaction of Voicemail with Email Syst
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 203Issue 18.b.- (08 July 2008)Unified Messaging Service (UMS)Unified M
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 204Issue 18.b.- (08 July 2008)VoiceMail Pro Web AccessThe second inter
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 205Issue 18.b.- (08 July 2008)Fax MessagesWhile not directly supplying
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 206Issue 18.b.- (08 July 2008)Email Reading (Microsoft Exchange only)I
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 207Issue 18.b.- (08 July 2008)Networked MessagingWhere organizations a
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 208Issue 18.b.- (08 July 2008)Auto AttendantVoiceMail Pro provides an
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 209Issue 18.b.- (08 July 2008)Accessing Database Information within Ca
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 21Issue 18.b.- (08 July 2008)Management ToolsThe IP Office solution (p
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 210Issue 18.b.- (08 July 2008)Using Text To Speech (TTS) Facilities wi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 211Issue 18.b.- (08 July 2008)Personal NumberingContact-ability is all
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 212Issue 18.b.- (08 July 2008)Extended Personal GreetingsIn INTUITY em
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 213Issue 18.b.- (08 July 2008)Hunt Group Broadcast MessagesWith VoiceM
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 214Issue 18.b.- (08 July 2008)Cascaded Out-CallingVoiceMail Pro can se
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 215Issue 18.b.- (08 July 2008)Campaign ManagerAs part of VoiceMail Pro
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 216Issue 18.b.- (08 July 2008)Call RecordingVoiceMail Pro also offers
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 217Issue 18.b.- (08 July 2008)IP Office ContactStoreThe standard Call
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 218Issue 18.b.- (08 July 2008)IP Office ContactStore allows replay of
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 219Issue 18.b.- (08 July 2008)Voicemail Feature ComparisonPlatform Sup
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 22Issue 18.b.- (08 July 2008)Telephone OptionsIP Office supports multi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 220Issue 18.b.- (08 July 2008)Features EmbeddedVoicemailVoiceMailLiteV
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 221Issue 18.b.- (08 July 2008)In-Queue Announcements EmbeddedVoicemail
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 222Issue 18.b.- (08 July 2008)IP Office VoiceMail Pro Intuity Audix Em
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 223Issue 18.b.- (08 July 2008)PC RequirementsGeneral Requirements· An
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 224Issue 18.b.- (08 July 2008)· An Exchange User account for user &apo
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 225Issue 18.b.- (08 July 2008)Voice Recording Library ManagementIP Off
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 226Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 227Issue 18.b.- (08 July 2008)Chapter 12. Audio Conferencing
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 228Issue 18.b.- (08 July 2008)12. Audio ConferencingA problem familiar
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 229Issue 18.b.- (08 July 2008)IP Office Meet-Me Conferencing SolutionT
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 23Issue 18.b.- (08 July 2008)Chapter 2. IP Office Platform
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 230Issue 18.b.- (08 July 2008)IP Office Conferencing CapacityIP Office
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 231Issue 18.b.- (08 July 2008)IP Office Standard Conferencing Features
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 232Issue 18.b.- (08 July 2008)Conferencing CenterThe integrated confer
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 233Issue 18.b.- (08 July 2008)The user setting up the conference can t
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 234Issue 18.b.- (08 July 2008)A local address book facility is availab
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 235Issue 18.b.- (08 July 2008)Conference templates can be used to book
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 236Issue 18.b.- (08 July 2008)Conferencing Center ReportingThe System
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 237Issue 18.b.- (08 July 2008)Conferencing Center Web ClientTo complem
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 238Issue 18.b.- (08 July 2008)Phone Manager Conferencing Center Integr
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 239Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 24Issue 18.b.- (08 July 2008)2. IP Office PlatformIP Office is a modul
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 240Issue 18.b.- (08 July 2008)Chapter 13. The Contact Center
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 241Issue 18.b.- (08 July 2008)13. The Contact CenterAvaya provides Cus
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 242Issue 18.b.- (08 July 2008)SBCCSmall Business Customer Service Over
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 243Issue 18.b.- (08 July 2008)Ordering Small Business Contact CenterSm
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 244Issue 18.b.- (08 July 2008)SBCC Server Hardware RequirementsThe min
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 245Issue 18.b.- (08 July 2008)SBCC Historical ReportingThe SBCC report
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 246Issue 18.b.- (08 July 2008)Creating an SBCC ReportFrom the seven ba
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 247Issue 18.b.- (08 July 2008)SBCC Report ExamplesCall Details Report
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 248Issue 18.b.- (08 July 2008)SBCC Real Time ReportingSmall Business C
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 249Issue 18.b.- (08 July 2008)AlarmsThe Small Business Contact provide
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 25Issue 18.b.- (08 July 2008)IP Office 500 Control UnitWith a greater
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 250Issue 18.b.- (08 July 2008)SBCC Call StatisticsThe Small Business C
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 251Issue 18.b.- (08 July 2008)Compact Contact CenterIP Office Compact
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 252Issue 18.b.- (08 July 2008)Call Center View - Real Time ReportingSu
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 253Issue 18.b.- (08 July 2008)CCC Reporter - Historical ReportingCCC R
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 254Issue 18.b.- (08 July 2008) Custom ReportingCustom Reporting allows
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 255Issue 18.b.- (08 July 2008)Designing Reports Using Crystal ReportsC
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 256Issue 18.b.- (08 July 2008)Crystal Reports TrainingTraining is avai
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 257Issue 18.b.- (08 July 2008)Wallboard Server/ClientWallboard Manager
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 258Issue 18.b.- (08 July 2008)Queuing AnnouncementsVoiceMail Pro provi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 259Issue 18.b.- (08 July 2008)Chapter 14. CRM Integration
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 26Issue 18.b.- (08 July 2008)IP500 Voice Networking LicenseQSIG, H.323
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 260Issue 18.b.- (08 July 2008)14. CRM IntegrationIntroductionAvaya and
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 261Issue 18.b.- (08 July 2008)Inbound Call OperationA user can set up
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 262Issue 18.b.- (08 July 2008)Outbound Call OperationOutbound calls ar
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 263Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 264Issue 18.b.- (08 July 2008)Chapter 15. Management Utilities
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 265Issue 18.b.- (08 July 2008)15. Management UtilitiesThis section giv
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 266Issue 18.b.- (08 July 2008)IP Office ManagerThis application is IP
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 267Issue 18.b.- (08 July 2008)IP Office has a built-in audit trail tha
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 268Issue 18.b.- (08 July 2008)Manager is also used for maintenance fun
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 269Issue 18.b.- (08 July 2008)MonitorThe IP Office Monitor application
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 27Issue 18.b.- (08 July 2008)IP500 CardsThe IP500 control unit has 4 s
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 270Issue 18.b.- (08 July 2008)Simple Network Management Protocol (SNMP
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 271Issue 18.b.- (08 July 2008)CDRFor IP Office customers that want to
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 272Issue 18.b.- (08 July 2008)SMDRFor more formal call logging and rep
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 273Issue 18.b.- (08 July 2008)System Status ApplicationThe System Stat
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 274Issue 18.b.- (08 July 2008)· Attempt to use a feature for which no
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 275Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 276Issue 18.b.- (08 July 2008)Chapter 16. Configurations
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 277Issue 18.b.- (08 July 2008)16. ConfigurationsIP500 Control Unit (70
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 278Issue 18.b.- (08 July 2008)IP Office External Expansion ModulesExce
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 279Issue 18.b.- (08 July 2008)IP500 Voice Compression Modules· IP Offi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 28Issue 18.b.- (08 July 2008)IP500 Digital Station 8 CardThis card pro
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 280Issue 18.b.- (08 July 2008) IP400 Trunk Interface CardsExcept where
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 281Issue 18.b.- (08 July 2008)Country AvailabilityIP Office is availab
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 282Issue 18.b.- (08 July 2008)Sample ConfigurationsIP500Scenario 1:A U
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 283Issue 18.b.- (08 July 2008)IP412Scenario 1:A US business requiring
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 284Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 285Issue 18.b.- (08 July 2008)Chapter 17. TAPI Functions Supportedby I
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 286Issue 18.b.- (08 July 2008)17. TAPI Functions Supported by IP Offic
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 287Issue 18.b.- (08 July 2008)Device-Specific DataThe following table
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 288Issue 18.b.- (08 July 2008)DevLink FieldsThe following table shows
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 289Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 29Issue 18.b.- (08 July 2008)IP500 VCM CardThis card provides voice co
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 290Issue 18.b.- (08 July 2008)Chapter 18. Technical Specifications
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 291Issue 18.b.- (08 July 2008)18. Technical SpecificationsDimensionsUn
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 292Issue 18.b.- (08 July 2008)Telephone Extension Cable LengthsThe fol
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 293Issue 18.b.- (08 July 2008)· Small Office 45W Power Supply UnitSupp
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 294Issue 18.b.- (08 July 2008)InterfacesInterfaceInformationDTE Port·
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 295Issue 18.b.- (08 July 2008)ProtocolsProtocolRFCInformationV120-A st
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 296Issue 18.b.- (08 July 2008) Session Initiation Protocol· Rec. E.164
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 297Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 298Issue 18.b.- (08 July 2008)Chapter 19. Appendix
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 299Issue 18.b.- (08 July 2008)19. AppendixThe following equipment is n
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 3Issue 18.b.- (08 July 2008)ContentsContents1. Introduction...
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 30Issue 18.b.- (08 July 2008)IP500 Trunk CardsIP500 daughter trunk car
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 300Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 301Issue 18.b.- (08 July 2008)Expansion ModulesThrough support of up t
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 302Issue 18.b.- (08 July 2008)IP400 WAN3 10/100The IP400 WAN3 10/100 m
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 303Issue 18.b.- (08 July 2008)Small Office EditionThe IP Office - Smal
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 304Issue 18.b.- (08 July 2008)IP Office - Small Office Edition 4T+4A+8
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 305Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 306Issue 18.b.- (08 July 2008)IP Office - Small Office Edition WAN Exp
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 307Issue 18.b.- (08 July 2008)Optional Wireless Access PointAll IP Off
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 308Issue 18.b.- (08 July 2008)Optional Embedded Voicemail with Auto-At
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 309Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 31Issue 18.b.- (08 July 2008)IP500 BRI Trunk Card (Euro ISDN)This type
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 311Issue 18.b.- (08 July 2008)IndexIndex- A -Absence Text 104setti
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 312Issue 18.b.- (08 July 2008)IndexApplication Level Gateway 146Ap
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 313Issue 18.b.- (08 July 2008)IndexBusy Lamp Field Panel 184Busy O
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 314Issue 18.b.- (08 July 2008)IndexCentralized INTUITY Audix 197Ce
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 315Issue 18.b.- (08 July 2008)IndexConferencing Center toolbar 173
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 316Issue 18.b.- (08 July 2008)IndexDECT 68, 69, 142DECT Networking
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 317Issue 18.b.- (08 July 2008)IndexDisplay Soft Keys 86, 87Distinc
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 318Issue 18.b.- (08 July 2008)IndexEmail 6, 24, 72, 103, 162, 163,
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 319Issue 18.b.- (08 July 2008)IndexExtreme Alpine Series 131Extrem
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 32Issue 18.b.- (08 July 2008)IP Office IP412 Control UnitWith a greate
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 320Issue 18.b.- (08 July 2008)IndexG.726 16kbps ADPCM 217G.729
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 321Issue 18.b.- (08 July 2008)IndexIndividual DDI/DID Details 252I
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 322Issue 18.b.- (08 July 2008)IndexIP Office Phone Manager application
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 323Issue 18.b.- (08 July 2008)IndexIPSec 10, 19, 149, 169, 295IPSe
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 324Issue 18.b.- (08 July 2008)IndexLost Call CLI 253Lost Calls
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 325Issue 18.b.- (08 July 2008)IndexMSP 194Mu-law 277multicast
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 326Issue 18.b.- (08 July 2008)Indexoldest ringing/waiting call 122
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 327Issue 18.b.- (08 July 2008)IndexPIN 20, 114, 198, 209, 219, 231
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 328Issue 18.b.- (08 July 2008)IndexPush 94push-to-talk” 72Put_
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 329Issue 18.b.- (08 July 2008)IndexReport Viewers 251Reporting Int
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 33Issue 18.b.- (08 July 2008)Expansion ModulesThrough support of up to
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 330Issue 18.b.- (08 July 2008)IndexSet Mobile Twinning Number 125S
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 331Issue 18.b.- (08 July 2008)Indexstarting PC Wallboard 257Sta
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 332Issue 18.b.- (08 July 2008)IndexText-to-Speech 200TFTP 72,
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 333Issue 18.b.- (08 July 2008)IndexUpgradeable Firmware 55, 56, 58
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 334Issue 18.b.- (08 July 2008)IndexVoicemail 10, 20, 21, 22, 25, 3
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 335Issue 18.b.- (08 July 2008)IndexWAP WML 58, 60Warm Start 26
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 336Issue 18.b.- (08 July 2008)Performance figures and data quoted in t
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 34Issue 18.b.- (08 July 2008)IP400 Trunk Interface CardsIP400 trunk in
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 35Issue 18.b.- (08 July 2008)IP400 PRI Cards (T1/E1/E1R2)Available in
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 36Issue 18.b.- (08 July 2008)Internal Daughter CardsInternal Daughter
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 37Issue 18.b.- (08 July 2008)External Expansion ModulesUnless otherwis
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 38Issue 18.b.- (08 July 2008)IP500 Phone Expansion ModuleThis module p
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 39Issue 18.b.- (08 July 2008)IP500 Analog Trunk 16 ModuleThis expansio
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 4Issue 18.b.- (08 July 2008)Contents...
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 40Issue 18.b.- (08 July 2008)IP500 Digital Station ModuleThis expansio
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 41Issue 18.b.- (08 July 2008)IP400 Phone ModuleThis module provides ad
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 42Issue 18.b.- (08 July 2008)IP400 Digital Station V2 ModuleThis expan
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 43Issue 18.b.- (08 July 2008)IP400 Analog Trunk 16 ModuleThis expansio
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 44Issue 18.b.- (08 July 2008)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 45Issue 18.b.- (08 July 2008)Chapter 3. Telephones
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 46Issue 18.b.- (08 July 2008)3. TelephonesAvaya IP Office Desktop phon
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 47Issue 18.b.- (08 July 2008)1700Avaya one-X is a portfolio of communi
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 48Issue 18.b.- (08 July 2008)1703 IP TelephoneWorks on:IP OfficeCommun
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 49Issue 18.b.- (08 July 2008)oContacts application (100) and Call Log
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 5Issue 18.b.- (08 July 2008)Chapter 1. Introduction
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 50Issue 18.b.- (08 July 2008)1708 IP TelephoneWorks on:IP OfficeCommun
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 51Issue 18.b.- (08 July 2008)· Key Labels: Icons used on fixed feature
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 52Issue 18.b.- (08 July 2008)1716 IP TelephoneWorks on:IP OfficeCommun
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 53Issue 18.b.- (08 July 2008)o16 line appearance/feature key buttons –
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 54Issue 18.b.- (08 July 2008)BM32 Button module.The BM32 Button Module
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 55Issue 18.b.- (08 July 2008)4601 TelephoneWorks on:IP OfficeCommunica
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 56Issue 18.b.- (08 July 2008)5402, 5602 SW, 2402, 4602 SW Telephone Te
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 57Issue 18.b.- (08 July 2008)Requirements for 5402 and 2402:· Connect
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 58Issue 18.b.- (08 July 2008)5410, 5610 SW, 2410, 4610 SW TelephonesTe
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 59Issue 18.b.- (08 July 2008)Special Features for the 5410 and 2410:·
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 6Issue 18.b.- (08 July 2008)1. IntroductionThis document forms no part
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 60Issue 18.b.- (08 July 2008)5420, 5621, 2420, 4621, 4625 TelephonesTe
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 61Issue 18.b.- (08 July 2008)Special Features for the 5420 and 2420:·
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 62Issue 18.b.- (08 July 2008)EU24 and EU24 BL Expansion ModulesThe EU2
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 63Issue 18.b.- (08 July 2008)T3 Telephone RangeThe T3 range of digital
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 64Issue 18.b.- (08 July 2008)T3 CompactCommon Features:· Display: 1 li
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 65Issue 18.b.- (08 July 2008)T3 ClassicCommon Features:· Display: grap
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 66Issue 18.b.- (08 July 2008)T3 ComfortCommon Features:· Display: grap
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 67Issue 18.b.- (08 July 2008)T3 DSS Expansion ModulesThe T3 DSS Module
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 68Issue 18.b.- (08 July 2008)Wireless and Remote Phone SolutionsAvaya
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 69Issue 18.b.- (08 July 2008)Wireless - Avaya IP DECTThe IP DECT solut
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 7Issue 18.b.- (08 July 2008)Serve better. Sell more.IP Office can give
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 70Issue 18.b.- (08 July 2008)Avaya IP DECT System licensingA license i
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 71Issue 18.b.- (08 July 2008)Wireless - 900MHz Digital WirelessThe Ava
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 72Issue 18.b.- (08 July 2008)Wireless - WiFi (802.11)The Avaya IP Wire
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 73Issue 18.b.- (08 July 2008)Wireless IP TerminalsUsers can have a cho
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 74Issue 18.b.- (08 July 2008)Avaya Voice Priority ProcessorsThe Avaya
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 75Issue 18.b.- (08 July 2008)3616 Wireless TelephoneThe Avaya 3616 IP
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 76Issue 18.b.- (08 July 2008)3620 Healthcare Wireless TelephoneThe Ava
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 77Issue 18.b.- (08 July 2008)3626 Ruggedized Wireless TelephoneThe Ava
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 78Issue 18.b.- (08 July 2008)3641 Ruggedized Wireless TelephoneThe Ava
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 79Issue 18.b.- (08 July 2008)3645 Ruggedized Wireless TelephoneThe Ava
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 8Issue 18.b.- (08 July 2008)Is IP technology so new that it’s not reli
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 80Issue 18.b.- (08 July 2008)3701 IP DECTThis handset is supported on
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 81Issue 18.b.- (08 July 2008)3711 IP DECTThis telephone is supported o
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 82Issue 18.b.- (08 July 2008)Digital Wireless 3810 Telephone Features·
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 83Issue 18.b.- (08 July 2008)The Avaya 3810 is delivered as a single u
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 84Issue 18.b.- (08 July 2008)VPN Phone SoftwareVPN Phone is a full-fea
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 85Issue 18.b.- (08 July 2008)Other RangesAvaya has a wide range of com
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 86Issue 18.b.- (08 July 2008)4412D TelephoneThis range of telephones i
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 87Issue 18.b.- (08 July 2008)4424D TelephoneThis range of telephones i
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 88Issue 18.b.- (08 July 2008)DSS4450 Unit The DSS4450 works in associa
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 89Issue 18.b.- (08 July 2008)Analog TelephonesAs well as providing a l
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 9Issue 18.b.- (08 July 2008)How IP Office is benefiting businesses tod
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 90Issue 18.b.- (08 July 2008)Avaya 6200 Analog Telephone (North Americ
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 91Issue 18.b.- (08 July 2008)Interquartz Gemini Phones (EMEA and APAC)
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 92Issue 18.b.- (08 July 2008)CLI Feature phone 9335-AVAll features of
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 93Issue 18.b.- (08 July 2008)Hotel Phone 9281-AV· Removable inlay card
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 94Issue 18.b.- (08 July 2008)Doorphone Entry Systems for IP OfficeDoor
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 95Issue 18.b.- (08 July 2008)Kalika Communications Doorphone Entry Sys
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 96Issue 18.b.- (08 July 2008)HeadsetsAvaya offers ergonomically design
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 97Issue 18.b.- (08 July 2008)SummaryAll Avaya telephones are designed
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 98Issue 18.b.- (08 July 2008)Chapter 4. Features
IP Office Product DescriptionIP Office 4.2© 2008 AVAYA All rights reserved.Page 99Issue 18.b.- (08 July 2008)4. FeaturesIP Office provides a comprehen
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